Privacy Policy

Interpretation

Words with the first letter capitalized have meanings defined under the following conditions.

Definitions

For the purposes of this Privacy Policy:

Company

(referred to as either "the Company," "We," "Us," or "Our") refers to Therm Emporium Inc., 609 West Rock Road, Radford, VA 24141, United States.

Cookies

are small files placed on your device by a website, containing details of your browsing activity.

Country

refers to Virginia, United States.

Device

means any device that can access the Service, such as a computer, cellphone, or tablet.

Personal Data

is any information that relates to an identified or identifiable individual.

Service

refers to the Website.

Service Provider

means any natural or legal person who processes data on behalf of the Company to facilitate or provide the Service.

Usage Data

refers to data collected automatically, either generated by use of the Service or from the Service infrastructure itself.

Website

refers to Therm Emporium, accessible from https://thermemporium.com

You

means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.

Types of Data Collected

Personal Data

While using our Service — in particular when you place an order — we may ask you to provide certain personally identifiable information, which may include:

• First and last name
• Email address
• Phone number
• Billing and shipping address, including state, province, ZIP/postal code, and city
• Usage Data

Payments are processed by our third-party payment provider through Shopify. We do not collect or store your full payment card details ourselves; that information is handled directly by the payment processor.

Usage Data

Usage Data is collected automatically when using the Service. It may include your device's IP address, browser type and version, the pages of the Service you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to operate and analyze the Service. These may include:

• Necessary / Essential Cookies (session): required to provide the Service, including secure checkout and cart functionality.
• Functionality Cookies (persistent): remember choices you make, such as preferences, to provide a more personal experience.
• Analytics Cookies (persistent): help us understand how visitors use the Service so we can improve it.

You can instruct your browser to refuse cookies or to indicate when a cookie is being sent. If you do not accept cookies, some parts of the Service may not function properly.

Use of Your Personal Data

The Company may use personal data for the following purposes:

• To provide and maintain the Service, including to process and fulfill your orders and monitor usage.
• To manage your orders and requests, including responding to inquiries and providing customer support.
• To perform a contract, including the purchase contract for the Goods you have ordered.
• To contact you by email, phone, SMS, or other electronic means regarding your orders, or updates and informative communications related to the Goods or services.
• To send you news, special offers, and general information about goods and services similar to those you have purchased or inquired about, unless you have opted out.
• For business transfers, such as evaluating or conducting a merger, sale, or transfer of some or all of our assets.
• For other purposes, such as data analysis, identifying usage trends, and improving the Service and your experience.

Sharing of Your Personal Data

We may share your personal information in the following situations:

• With Service Providers, such as our e-commerce platform (Shopify), payment processor, shipping and freight carriers, email/marketing tools, and analytics providers, to operate and improve the Service.
• For business transfers, in connection with any merger, sale of Company assets, financing, or acquisition.
• With affiliates, who we will require to honor this Privacy Policy.
• For legal reasons, as described under "Disclosure of Your Personal Data" below.
• With your consent, for any other purpose.

Retention of Your Personal Data

The Company will retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy, including to comply with our legal obligations, resolve disputes, and enforce our agreements and policies. Usage Data is generally retained for a shorter period, except where used to improve security or functionality, or where we are legally required to retain it longer.

Transfer of Your Personal Data

Your information may be processed at the Company's operating offices and in any other places where the parties involved in the processing are located. This may include transfer to computers located outside your state, province, or country. We will take all steps reasonably necessary to ensure your data is treated securely and in accordance with this Privacy Policy.

Disclosure of Your Personal Data

Business Transactions. If the Company is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different privacy policy.

Law Enforcement. Under certain circumstances, the Company may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities.

Other Legal Requirements. The Company may disclose your personal data in the good-faith belief that such action is necessary to comply with a legal obligation, protect the rights or property of the Company, prevent or investigate possible wrongdoing, protect the personal safety of users or the public, or protect against legal liability.

Security of Your Personal Data

The security of your personal data is important to us, but no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Depending on where you live, you may have rights regarding your personal data, such as the right to access, correct, or delete the information we hold about you, or to opt out of marketing communications. You can exercise these rights, or opt out of marketing emails at any time using the unsubscribe link in those emails, by contacting us at the address below.

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us, and we will take steps to remove that information.

Our Service may contain links to other websites not operated by us. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content or practices of any third-party sites.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy, you can contact us:

• By email: jonathan@cdp.builders
• By mail: 609 West Rock Road, Radford, VA 24141, United States